{
"also_known_as": "",
"category": "Tool",
"definition": "A user journey is a series of steps (typically 4-12) which represent a scenario in which auser might interact with the thing you are designing. They can be used for 2 main things: Demonstrating the way users currently interact with the service / website / product.",
"misconception": null,
"purpose": null,
"read_more": null,
"related": null,
"term": "User Journey",
"type": "Entry"
}